These terms and conditions are binding on all users and members of the Cricxe platform. By using our services, you are deemed to have accepted these terms.
Cricxe is an online gaming service provider offering a range of gaming options for players in Bangladesh. These terms and conditions govern all aspects of our service and define the relationship between us and you.
By using Cricxe services, you confirm that you have read and understood these complete terms and conditions. If you do not agree to these terms, please stop using Cricxe immediately.
Cricxe reserves the right to modify or update these terms and conditions at any time. Any changes will take effect immediately and will apply to all your future gaming activity.
You must be 18 years of age or older to open an account on Cricxe. All information you provide at registration must be accurate, truthful, and complete.
You may not open multiple accounts. Each individual is permitted only one account. Attempts to create multiple accounts will result in permanent closure of all accounts and forfeiture of all balances.
You are responsible for creating a strong password for your account and keeping it confidential. Never share your password with anyone and always keep it secure. You are solely responsible for all activity on your account.
If you suspect someone has hacked your account or gained unauthorized access, notify our support team immediately.
By using Cricxe, you agree to comply with all applicable local and international laws and regulations. You confirm that online gaming is legally permitted in your jurisdiction and that you are of legal age.
The following activities are strictly prohibited on the Cricxe platform:
Any of the above actions will result in immediate suspension or permanent closure of your account, and all balances will be forfeited.
Cricxe offers attractive welcome bonuses for new players. This bonus applies only to new players making their first deposit. A minimum deposit amount in BDT is required to qualify for the bonus.
Each bonus comes with a playthrough requirement that must be met before any bonus funds can be withdrawn. For example, if the playthrough requirement is 30x and the bonus is BDT 500, you will need to place bets totaling more than BDT 15,000.
Bonuses typically expire automatically if not used within 30 days. Once the bonus wagering requirement is met, any additional winnings will be credited to your main account and become withdrawable.
Cricxe regularly runs promotional offers and competitions. Each promotion comes with its own specific terms and eligibility criteria. By participating in any promotion, you agree to comply with all terms associated with it.
Cricxe supports deposits and withdrawals through various payment methods including mobile banking, bank transfer, and e-wallets. Each deposit must be a minimum of BDT 100 and each withdrawal a minimum of BDT 500.
You are required to verify your identity before making your first withdrawal. This verification process is necessary to protect your security and privacy.
Some payment methods may incur charges from your bank. These charges are your responsibility and Cricxe is not directly liable for them. Cricxe itself does not apply any additional hidden fees.
Funds held in your account belong to you, not to Cricxe. However, if you breach Cricxe's terms and conditions, we reserve the right to freeze your account and forfeit your balance.
Cricxe is committed to preventing gaming addiction and follows responsible gaming policies. We encourage all players to play within a set budget and recommend keeping gaming activity controlled and measured.
You can set daily, weekly, or monthly budget limits from your account settings. Once a limit is set, you will not be able to exceed it. Any increase to the limit requires a 24-hour waiting period.
If you believe you are suffering from gaming addiction, you may suspend your account or opt for complete self-exclusion. Once you self-exclude, you will not be able to reactivate your account for at least 6 months.
Cricxe provides a range of support resources and helplines for players dealing with gaming addiction. We can refer you to specialist counselors who can assist with addiction treatment.
Cricxe delivers its services with best efforts. However, we do not guarantee that the service will always be uninterrupted or error-free. Outages may occur due to server maintenance, updates, or technical issues.
Cricxe reserves the right to suspend or close any account at any time and for any reason if we determine that:
Cricxe keeps your personal data protected with the highest level of security. We use SSL encryption and additional security measures to safeguard your information. Our full privacy policy is available on a dedicated page.
If you have any complaints or claims regarding Cricxe services, you may contact us by emailing [email protected] or via live chat. We typically respond to all complaints within 24 hours.
If we are unable to resolve your complaint, the dispute will be settled through mediation and arbitration. Both parties agree to abide by this process.
These terms and conditions are governed by the laws of Curacao and any disputes may be brought before the courts of Curacao. Cricxe holds a Curacao eGaming license and is fully regulated.
Cricxe is not liable for any unforeseen, indirect, or consequential losses arising from the use of our services. Our maximum liability shall not exceed the total amount deposited into your account.
These terms and conditions are complete and binding. By using Cricxe services, you are accepting these terms. If you do not agree, please do not use the service.
Cricxe is fully licensed and regulated by Curacao eGaming. Our license number is CIL/B2C/2017/00034.
All games are tested and independently verified.
If you have any questions about these Terms and Conditions or need further information, please contact our support team.
How Cricxe ensures your protection and maintains regulatory compliance.
Cricxe is fully licensed and regulated by Curacao eGaming, ensuring that all operations meet international standards.
All your data is protected by SSL encryption, keeping your personal and financial information completely secure.
All games are independently verified and tested to ensure that outcomes are completely random and fair.
We provide limit-setting tools, self-exclusion options, and support resources to help players stay safe.